Human Resource Management and Administration

Course overview

Effective human resource management underpins everything an organisation achieves, from service delivery to financial performance. HR officers in the region must balance strategic demands with daily administration, all within changing employment law. This human resource management course gives a complete, practical grounding across the HR cycle.

Over two weeks, participants work through workforce planning, job design, recruitment and onboarding, learning and development, performance management, and reward. The second week covers employee relations and discipline, health, safety and wellbeing, HR policies and records, HR information systems and data protection, separations and exit, and the measurement of HR effectiveness. Employment law and good practice are woven through each topic, with examples from public and private organisations in East Africa. Practical exercises build a toolkit of templates and procedures that participants can adapt for their workplaces.

Participants leave able to manage the full range of HR activities competently and in line with law and good practice.

What you will be able to do

• Plan workforce needs and design jobs
• Recruit, select and onboard employees effectively
• Plan and evaluate learning and development
• Manage performance and reward fairly
• Handle employee relations, grievances and discipline lawfully
• Maintain HR policies, records and information systems
• Manage separations and exit processes
• Measure and improve HR effectiveness

Who should attend

For HR officers, administrators and line managers with HR responsibilities who want a full grounding in HR management.

• HR officers and assistants
• HR managers
• Administrative officers with HR duties
• Line managers
• Payroll officers
• County public service board staff
• NGO operations managers

Course outline

Week 1

Week 2

Fees are per participant in US dollars and cover tuition, course materials and your certificate. Travel and accommodation are not included.