People, Communication & Administration
HR, executive assistance, communication and customer experience.
26 courses
-
GC-PC-101Professional
Competency-Based Recruitment and Selection
A competency-based recruitment course on defining roles, structured interviews and assessments that select the right people fairly.
5 days HR Certificate of completion -
GC-PC-102Advanced
Leading Strategic HR Transformation
An HR transformation course for HR leaders on redesigning HR around strategy, technology and people data, and leading the change.
5 days HR Certificate of completion -
GC-PC-103Professional
Compensation, Benefits Administration and Reward Management
A compensation and benefits course on job evaluation, pay structures, benefits and reward strategies that are fair, affordable and motivating.
5 days HR Certificate of completion -
GC-PC-104Professional
Human Resource Management and Administration
A 10-day human resource management course covering planning, recruitment, performance, employee relations, HR records and administration.
10 days HR Certificate of completion -
GC-PC-105Advanced
The Future of HR: Re-engineering the Employee Experience
A 10-day employee experience course on redesigning the employee journey with data, technology and culture to attract and keep talent.
10 days HR Certificate of completion -
GC-PC-106Professional
HR Audit: Assessing Compliance, Effectiveness and Risk
An HR audit course on reviewing HR policies, records, payroll and practices for compliance, effectiveness and people-related risk.
5 days HR Certificate of completion -
GC-PC-107Professional
Cultural Intelligence for Leaders and Teams
Cultural intelligence training on understanding cultural differences and leading, negotiating and working effectively across cultures.
5 days HR Certificate of completion -
GC-PC-201Professional
Records Management
A records management course on creating, classifying, storing, retrieving and disposing of records in line with law and ISO standards.
5 days Office Admin Certificate of completion -
GC-PC-202Professional
Communication and Presentation Skills
Communication and presentation skills training to speak with confidence, structure messages clearly and present persuasively at work.
5 days Office Admin Certificate of completion -
GC-PC-203Professional
Electronic Document and Records Management Systems (EDRMS)
EDRMS training on planning, configuring and running electronic document and records management systems that staff actually use.
5 days Office Admin Certificate of completion -
GC-PC-204Professional
Effective Office Management and Administration
Office administration training on organising work, time and records, supporting managers, and running an efficient, professional office.
5 days Office Admin Certificate of completion -
GC-PC-205Professional
Customer Service for the Public Sector
Public sector customer service training on service charters, courteous service, complaint handling and digital channels that citizens trust.
5 days Office Admin Certificate of completion -
GC-PC-206Professional
Modern Office Administration: Digital Tools and Hybrid Work
A 10-day modern office administration course on digital tools, cloud collaboration, hybrid work and efficient processes for administrators.
10 days Office Admin Certificate of completion -
GC-PC-207Professional
Office Management and Administrative Excellence for Office Managers
A 10-day office manager training course on leading admin teams, managing resources and budgets, setting service standards and improving quality.
10 days Office Admin Certificate of completion -
GC-PC-208Professional
Executive Office Administration and Coordination for Executive Assistants
A 10-day executive assistant training course on managing an executive's office, diary, briefings, stakeholders and high-level coordination.
10 days Office Admin Certificate of completion -
GC-PC-301Professional
Digital and Social Media Skills for Organisations
Social media skills training for staff who run organisational accounts: platforms, content, engagement, safety and measuring results.
5 days PR & Communication Certificate of completion -
GC-PC-302Professional
Content Strategy and Content Production for Social Media
A 10-day social media content strategy course on audience research, storytelling, video production, campaigns, paid reach and growth.
10 days PR & Communication Certificate of completion -
GC-PC-303Professional
Events Management and Protocol
A 10-day events management and protocol course on planning official events, conferences and ceremonies, VIP protocol and etiquette.
10 days PR & Communication Certificate of completion -
GC-PC-304Professional
Strategic Public Relations Management
A public relations management course on research, planning, stakeholder engagement, media, crisis readiness and measuring PR results.
5 days PR & Communication Certificate of completion -
GC-PC-305Professional
Reputation and Brand Management
A reputation management course on building brand identity, monitoring perception, managing reputational risk and recovering trust.
5 days PR & Communication Certificate of completion -
GC-PC-306Professional
Government and Public Affairs Communication
Government communication training on explaining policy, engaging citizens and legislators, and countering misinformation with credibility.
5 days PR & Communication Certificate of completion -
GC-PC-307Advanced
Public Relations Leadership and Strategy for Senior Communicators
A 10-day PR leadership course for heads of communication on strategy, influence at board level, crisis leadership and leading high-performing teams.
10 days PR & Communication Certificate of completion -
GC-PC-308Professional
Strategic Communication for Organisations
A 10-day strategic communication course on positioning, stakeholder strategy and integrated internal and external communication.
10 days PR & Communication Certificate of completion -
GC-PC-309Professional
Communication Planning and Message Development
A 10-day communication planning course on audience research, message design, campaign plans and writing messages that change behaviour.
10 days PR & Communication Certificate of completion -
GC-PC-310Professional
Communication Risk Management and Crisis Preparedness
A 10-day communication risk management course on spotting communication risks early, preparing crisis plans and protecting reputation.
10 days PR & Communication Certificate of completion -
GC-PC-311Professional
Media Relations and Press Office Management
A 10-day media relations training course on running a press office, writing for the media, briefings, interviews and monitoring coverage.
10 days PR & Communication Certificate of completion